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This Privacy Policy governs the manner in which the Precision Metalforming Association (PMA) collects, uses, maintains and discloses information collected from each user of the www.pma.org website (“site”). This privacy policy applies to the site and all products and services offered by the Precision Metalforming Association (PMA).
Keeping your information safe
We take information security seriously and have policies and procedures in place to ensure the information we hold on you remains safe. We limit who has access to your information and ensure that those who do will keep your information availability restricted and safe.
Personal identification information
We may collect personal identification information from users in a variety of ways, only if they voluntarily submit such information to us, including, but not limited to, when users visit our site, register on the site, place an order, fill out a form, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our site. Users may be asked for name, job title, email address, company name, mailing address, phone number, and credit card information for purchase transactions only. Users may visit our site anonymously.
Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site related activities such as purchasing products and services. You have the right to access, change or request to have your personal information deleted at any time by contacting us in writing. We will comply with your request within 30 days.
Non-personal identification information
We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about means of connection to our site, such as the operating system and the Internet service provider utilized and other similar information.
Web browser cookies
Our site may use “cookies” to enhance user experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the site may not function properly.
We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.
How we use your information
PMA collects and uses personal information for the following purposes:
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.
All credit card transactions are processed through a gateway provider and are not stored or processed on our site. Sensitive and private data exchange between the site and its users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.
Retention policy
We securely store your information, and hold it for as long as we need to in order provide our services and products to you in accordance with (i) applicable law, or (ii) as long as is set out in any relevant contract you have with us.
We review our retention periods for personal information regularly. If you have not interacted with us in any way, we will generally no longer hold your information after 7 years. We would only keep it for longer than this if law requires us.
Please note that if you ask us to completely remove all information about you, and you subsequently use our products and services later, we will no longer be able to recognize your previous request to not be contacted, which is why we would keep it and suppress it in line with industry standards.
Sharing your personal information
We do not sell, trade, or rent users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Storing and transferring data internationally
As the internet is a global environment, collecting and using your personal information involves the transfer of this information to us, including outside of the European Union. By using our products and services, you acknowledge and agree to your personal information being transferred. We maintain strict policies to ensure all information that is transferred is done so safely and securely.
Some of the links made available to you through our pages will allow you to leave our websites.
Users may find advertising or other content on our site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our site, is subject to that website’s own terms and policies.
COPPA (Children Online Privacy Protection Act)
Protecting the privacy of children is especially important. For that reason, we never collect or maintain information at our site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
To be in accordance with CANSPAM we agree to:
If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email.
Items will be shipped as soon as possible. We will determine the most efficient shipping method for your order.For orders shipped within the continental United States, Canada, Mexico, please allow 1-4 weeks for delivery. International customers please allow 6-8 weeks for delivery. Credit cards will only be charged when the items are shipped. Credit card authorization and verification must be received prior to processing. If you require express or 2 day shipping, please call us at 216-901-8800 to make arrangements.
Product returns will be accepted within thirty (30) days from the ship date as long as the product is in new condition. All refunds will be provided by the same payment method used at the time of purchase within seven (7) business days upon receipt of the returned merchandise.
For event registrations: All cancellations must be made in writing. Registration fees are nonrefundable for cancellations received less than seven (7) days prior to the event. Substitutions are welcome at any time. All refunds will be provided by the same payment method used at the time of purchase within seven (7) business days of receiving the cancellation request. PMA reserves the right to amend the program should circumstances warrant such action. In the event of event cancellation, PMA will notify you within seven (7) days of the event date, and will refund registration fees only. Liability for cancellation is specifically limited to the amount of registration fees paid and excludes any incidental or consequential damages.
No refunds are permitted for membership dues.
The trademarks, logos and service marks (“marks”) displayed on this site are the property of PMA or other third parties. You are not permitted to use the marks without the prior written consent of PMA or such third party which may own the marks. PMA and the PMA logo are trademarks of Precision Metalforming Association.
PMA may, but is not obligated to, monitor or review:
PMA, however, will have no liability related to the content of any such communications, whether or not arising under the laws of antitrust, copyright, libel, privacy, obscenity, or otherwise. PMA also disclaims all liability with respect to the misuse, loss, modification, or unavailability of any materials that are posted to the site by users.
Although PMA has attempted to provide accurate information on its websites, PMA assumes no responsibility for the accuracy of the information. PMA may change the programs or products mentioned at any time without notice. Mention of non-PMA products or services is for information purposes only and constitutes neither an endorsement nor a recommendation.
Except as expressly provided otherwise in a written agreement between you and PMA, all materials and services on this site are provided “as is” without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability or fitness for a particular purpose, or the warranty of non-infringement. Without limiting the foregoing, PMA makes no warranty that:
the services and materials will meet your requirements,
the services and materials will be uninterrupted, timely, secure, or error-free,
the results that may be obtained from the use of the service or materials will be effective, accurate or reliable,
the quality of any products, services, or information purchased or obtained by you from the site will meet your expectations, and
any errors in the software obtained from the site will be corrected. Some states or jurisdictions do not allow the exclusion of implied warranties or limitations on how long an implied warranty may last, so the above limitations may not apply to you. To the extent permissible, any implied warranties are limited to ninety (90) days.
This site could include technical or other mistakes, inaccuracies or typographical errors. PMA may make changes to the materials and services at this site, including the prices and descriptions of any products listed herein, at any time without notice. The materials or services at this site may be out of date, and PMA makes no commitment to update such materials or services.
PMA assumes no responsibility for errors or omissions in the information, documents, software, materials and/or services which are referenced by or linked to this site. References to other corporations, their services and products, are provided “as is” without warranty of any kind, either express or implied.
In no event shall PMA or its suppliers be liable to you or any third party for any special, incidental, indirect or consequential damages of any kind, or any damages whatsoever, including, without limitation, those resulting from loss of use, data or profits, whether or not PMA has been advised of the possibility of such damages, and on any theory of liability, arising out of or in connection with the use of this site or of any website referenced or linked to from this site. Some jurisdictions prohibit the exclusion or limitation of liability for consequential or incidental damages, so the above limitations may not apply to you.
The downloading or other acquisition of any materials through the site is done at your own discretion and risk and with your agreement that you will be solely responsible for any damage to your computer system or loss of data that results from the downloading or acquisition of any such materials. No advice or information, whether oral or written, obtained by you from PMA or through or from the site shall create any warranty not expressly stated in the terms of use.
This site contains links to third-party websites that are not under the control of PMA. PMA makes no representations whatsoever about any other website to which you may have access through this site. When you access a non-PMA website, you do so at your own risk and PMA is not responsible for the accuracy or reliability of any information, data, opinions, advice, or statements made on these sites or for the quality of any products or services available on such sites. PMA provides these links merely as a convenience and the inclusion of such links does not imply that PMA endorses or accepts any responsibility for the content or uses of such websites.
This site can be accessed from other countries around the world and may contain references to PMA products, services, and programs that have not been announced in your country. These references do not imply that PMA intends to announce such products, services or programs in your country.
PMA has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
By using this site, you signify your acceptance of this policy and terms of service. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with the Precision Metalforming Association, please contact us:
Precision Metalforming Association
6363 Oak Tree Blvd.
Independence, OH 44131
216-901-8800
