Management Development Academy

Management Development Academy


Class Twelve Session One - July 24-26, 2022
Marriott Cleveland Downtown | Cleveland, OH

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Sunday, July 24, 2022

4:00 p.m. - 6:00 p.m.

Commencement, Networking Social & Dinner

Welcome to the MDA, Review of Learning Contract, Session 1 Action Plan and MDA News

Connie King Workforce Development Director

Introductions & Opening Orientation

Forrest Large MDA Lead Facilitator

6:15 p.m.

Social & Dinner

Meet in hotel lobby to walk as group
6:30 p.m. Reservation
Corner Alley


Monday, July 25, 2022

7:30 a.m.

Shuttle Pick Up in Hotel Lobby

8:00 a.m. - 8:30 a.m.

Continental Breakfast

8:30 a.m. - 12:30 p.m.

Topic One :
People-Centric Leadership

Ashleigh Walters President, Onex

  • Opening exercise, topic introduction and orientation
  • Begin a journey of discovery into leadership behaviors and skills required to create an engaged culture. Learn and practice the four foundational skills for effective people-centric leadership: knowing your "why", setting clear priorities, engaging team members, and implementing change. Achieve specific leadership tasks by deploying a problem-solving discussion method to lead meetings and empower others.
    • Use introspective techniques to drive personal development.
    • Deploy a problem-solving method to set goals and implement change.
    • Base discussions about performance on behaviors and not attitudes.
    • Recognize and celebrate the contributions and accomplishments of the team.
  • Talking Points:
    • Values: personal and business intertwined
    • Vision or "why" personally or for your department
    • Drive change and promote collaboration through goal setting
    • Servant leadership behaviors
    • A coach approach to difficult conversations
12:30 p.m. - 2:00 p.m.

Lunch / Extended Break Time

2:00 p.m.- 6:00 p.m.

Topic Two :
Objective Setting, Delegation and Time Management

Lisa Ryan, CSP Chief Appreciation Strategist, Grategy

  • Opening exercise, topic introduction & orientation
  • Because many managers have difficulty delegating tasks, they may find themselves unable to maximize their team's productivity. In this session, you'll learn strategies to capitalize on the skills your employees have to offer and get more done. This session will cover:
    • Optimize time management techniques for effective supervision.
    • Set SMART goals for accountability and team collaboration.
    • Improve employee engagement, productivity and retention.
    • Boost the motivation of your team.
    • Drive team success by avoiding common delegation pitfalls.
    • Understand how personality styles affect your ability to delegate.
    • Have difficult conversations and still save the relationship.
    • Increase your leadership skills to prepare for career success
  • You'll leave the session with the tools, strategies and implementable actions you need for effective objective setting, delegation and time management
6:00 p.m.

Social & Dinner

Depart PMA via Shuttle
6:30 p.m. Reservation
Alley Cat
At conclusion of dinner, walk back to hotel as a group (0.7 miles)


Tuesday, July 26, 2022

7:30 a.m.

Shuttle Pick Up in Hotel Lobby

8:00 a.m. - 8:30 a.m.

Continental Breakfast

8:30 a.m. - 12:30 p.m.

Topic Three :
Managing & Developing Your Human Resources to Attract, Retain and Engage Talent

Sylvia James Sr. Human Resources Manager, Pridgeon & Clay

Managing and developing your human resources in order to attract, retain and engage talent is a component of Human Resource Management (HRM), which is the use of individuals to achieve organizational objectives. During this session we will explore some essential elements and tools to help you maximize your partnership and relationship with your HR team and employees. There are four sections that will be addressed:

  • You and Your Business Partner
    • The Link Between You and HR
  • Recruitment (Staffing & Your Talent Strategy)
    • Recruitment
    • Outsourcing
    • Myths vs. Realitywhen
    • Effective Performance Appraisals
    • Retention
  • Human Resource & Employee Development (HRD)
    • Training & Development
    • Organizational Development
    • Career Planning
    • Career Development
      • Developing Talent
      • Growing Your Own
      • Promoting From Within
    • Employee Engagement
  • Understanding Your Organizational Culture
12:30 p.m.

Conclusion of Session

Wrap-up, next steps and program evaluation



Julia Gannon

Meetings and Events Manager

(216) 901-8800
Email Julia