Management Development Academy
Schedule
Class Thirteen Session One - July 31 - Aug 2, 2023
Cleveland, Ohio
Day One: Monday, July 31, 2023
Welcome to the MDA, Review of Learning Contract, Session One Action Plan and MDA News

Introductions and Opening Orientation

Social and Dinner
Collision Bend | 1250 Old River Rd.
DAY TWO: TUESDAY, AUGUST 1, 2023
Breakfast
Topic One:
Objective Setting, Delegation and Time Management

Objective setting, delegation and time management are three essential skills for effective supervision.
This session will cover:- Goal Setting: getting everyone to row in the same direction
- Understand the factors that motivate team members to perform effectively.
- Understand how motivation varies from team member to team member.
- Delegation: why you do not want to do it all yourself
- Time Management: accomplishing your WIG (Wildly Important Goal)
- What to do when your teams are off track
- Difficult conversations
- How to move from individual contributor to leader/manager
- Managing task to leading people
- Tools for effective delegation
Lunch and Break
Topic Two:
Communicating, Connecting, & Collaborating Effectively

John Maxwell said, “One is too small a number to achieve greatness. No accomplishment of real value has ever been achieved by a human being working alone.” In organizations, we work with others and get things accomplished through others. This requires very good collaboration and effective communication. It takes a lot of understanding and a measure of persuasion. In the end, people are persuaded not by what we say, but by what they understand. So, it is imperative that we speak in a way that is catered towards the listener. Warren Buffet said “if there were one skill if people could improve, it would be how to connect and communicate.” Outstanding collaborators are great communicators and connectors because they value others and are valued by others. As a result, they work hard to understand and to be understood. This course will help prepare those who aspire to become outstanding collaborators.
Learner outcomes are:- Learn the foundation of great teamwork and working relationships.
- Get your message across based on the style of the listener. (Maxwell DISC Personality Indicator*)
- Learn the principles and practices of connecting with others.
- Construct and express clear and concise messages in both written and spoken communication.
- Make verbal and nonverbal communication congruent to reinforce the intent of messages and employ active listening techniques.
*DISC Styles:
D - Dominant - Driver
I - Influencing - Inspiring
S - Stable - Steady
C - Compliant - Correcting
Dinner
Alley Cat | 1056 Old River Rd.
DAY 3: WEDNESDAY, AUGUST 2, 2023
Continental Breakfast
Topic Three :
Managing and Developing Your Human Resources to Attract, Retain and Engage Talent

Managing and developing your human resources in order to attract, retain and engage talent is a component of Human Resource Management (HRM), which is the use of individuals to achieve organizational objectives. During this session we will explore some essential elements and tools to help you maximize your partnership and relationship with your HR team and employees. There are four sections that will be addressed:
- You and Your Business Partner
- The link between you and HR
- Recruitment (Staffing and Your Talent Strategy)
- Recruitment
- Outsourcing
- Myths vs. Reality
- Effective Performance Appraisals
- Retention
- Human Resource and Employee Development (HRD)
- Training and Development
- Organizational Development
- Career Planning
- Career Development
- Developing Talent
- Growing Your Own
- Promoting from Within
- Understanding Your Organizational Culture
Conclusion of Session
Wrap-up, next steps and program evaluation