Member Spotlight - Stephen Serling

February 2017

Each month, the PMA Member Spotlight features an outstanding member sharing his/her insights into the latest industry trends and technologies.

Stephen Serling
PMA is pleased to highlight Stephen Serling, vice president, Quality Metal Stamping, Henderson, TN. Serving the metal stamping industry for more than 35 years, Quality Metal Stamping is an innovative industry leader in the manufacture of custom metal stampings and automated assemblies.

Read Stephen's thoughts about game-changing metalforming technology, what is on his wish list for his shop, and more!

Q: As PMA is celebrating its 75th anniversary in 2017, what do you value most from being a member?

A: PMA has provided Quality Metal Stamping with a networking platform that has led to the development of strong working relationships and strategic partnerships with key players within the metalforming industry. The educational seminars and enlightening market information offered through PMA have positively impacted our workforce development strategy at Quality Metal Stamping.

Q: What is on your wish list for your shop this year and why?

A: The Quality Metal Stamping leadership team is looking to implement in-line automation and robotics to our stamping and assembly operations to improve efficiency metrics. A robust data-collection system and a 3D printer are in the works for 2017 as well.

Q: What do you see as a technology game-changer for metalformers?

A: 3D metal printing. The sky’s the limit on the technological advancements in this realm and how it can impact all areas of metalforming.

Q: What would be on the agenda of your ideal metalforming conference?

A: 1. Emerging Technology in Metalforming
      2. Automation Integration
      3. Developing a Culture of Innovation Across an Organization
      4. Workforce-Development Initiatives

Q: What was the best piece of business advice you were ever given?

A: “If your actions inspire others to dream more, learn more, do more and become more, you are a leader.” John Quincy Adams.
Leadership is the key to developing a high-performance work team and cultivating a progressive business culture. Quality Metal Stamping recognizes that our team is our most valuable asset and the key that differentiates us from the competition.

Q: If you could have a dinner party with three famous people (living or dead), who would you invite?

A: 1. Elon Musk- The master of innovation. “Failure is an option here. If things are not failing, you are not innovating enough.”
      2. Vince Lombardi- The master of motivation. “I firmly believe that any man’s finest hour, the greatest fulfillment of all that he holds dear, is that moment when he has worked his heart out in a good cause and lies exhausted on the field of battle-victorious!”
      3. Donald Trump- The President of the United States. “Make America Great Again!”

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